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Managed Services

At STG, we believe that functional technology and responsive service are table stakes as a managed service provider. Our clients see us as a risk management partner with security as the foundation of our service offering. We believe that strong security practices are the basis for functional IT and propel your business forward. Our managed services operations are conducted in accordance with major cybersecurity frameworks such as the NIST Cybersecurity Framework (NIST CSF), Center of Internet Security (CIS), and others. Our managed services include daily technical support, endpoint and server protection, quarterly vulnerability scans, MFA on critical applications, cloud - based backup, and annual cybersecurity training.

Our Process Begins with the End in Mind – A Secure Organization

A baseline cybersecurity risk assessment is the kickoff to our managed services. This process identifies risks, existing measures, and areas of strength. We meet with key stakeholders to discuss the business’s future goals and how technology will bring those goals into fruition.

We conduct an initial network vulnerability scan to establish a baseline understanding of patch management and vulnerabilities before beginning remediation. We establish a cadence and perform scans on a quarterly basis following this initial scan and provide executive ready reports on remediation progress and next steps.

We initiate device onboarding with our remote agent which allows us to manage the devices and remote into the devices as needed. We also implement endpoint protection and other advanced cybersecurity tools to begin protecting your IT assets.

Our team provides annual cybersecurity awareness training and routine phishing exercises for all users.

Real Business Outcomes

Through our managed service, you will experience timely user issue resolution, more effective technology operations, and reputational peace of mind.

Ready to Get Started?

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