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Managed IT Services

At Skinner Technology Group, we go beyond fundamental expectations. Our clients see us as a risk management partner with security as the foundation of our service offering. We understand that strong security practices are the basis for functional IT and propel your business forward. Our managed services operations are conducted in accordance with major cybersecurity frameworks such as the NIST Cybersecurity Framework (NIST CSF), Center of Internet Security (CIS), and others.

We begin with the end in mind: Your organization – secure.

A baseline cybersecurity risk assessment is the kickoff to our managed services. This process identifies risks, existing measures, and areas of strength. We meet with key stakeholders to discuss the business’s future goals and how technology will bring those goals into fruition.

To establish a baseline understanding of your security posture, we conduct an initial network vulnerability scan. This scan assesses patch management and vulnerabilities, serving as the starting point for our remediation efforts. Subsequently, we schedule these scans quarterly and provide executive-ready reports that highlight progress in remediation and outline the next steps to enhance your cybersecurity posture.

As we move forward, we initiate device onboarding with our remote agent which allows us to manage and access the devices as needed to push updates and troubleshoot with end users in a seamless experience. Simultaneously, we implement advanced endpoint protection and other cybersecurity tools to begin protecting your IT assets.

To enhance your organization’s cybersecurity awareness, our team provides annual cybersecurity training and conducts routine phishing exercises for all users, reinforcing a culture of vigilance and preparedness.

Knowledge is power, and we meet with our clients regularly to provide updates of their network’s security, forecast IT asset needs, review risk and vulnerability reports, and connect with business leaders on their company goals.

Real Business Outcomes

Our managed services aren’t just about the technical aspects – they’re about delivering tangible business outcomes. With us, you can expect timely user issue resolution, ensuring that any technical glitches or challenges are swiftly addressed, minimizing downtime and maximizing productivity.

We’re committed to streamlining your technology operations, making them more efficient and reliable. Partnering with us provides you with reputational peace of mind. In an era where data breaches and cyber threats can tarnish a brand’s image and take down operations, our robust security measures and proactive approach ensure that your business’s reputation remains untarnished and operations are protected. Ultimately, our goal is to empower your business to thrive in the modern landscape, providing not just IT support but a strategic partnership that drives success. Our comprehensive suite of managed services include: 

  • Remote and on-site technical support
  • Endpoint and server protection
  • Quarterly vulnerability scans
  • MFA on critical applications
  • Cloud – based backups for workstations, servers, and critical business applications
  • Annual employee and management cybersecurity training
  • 24/7 monitoring and management tool
  • Desktop optimization
  • Managed Microsoft updates & patching
  • Managed antivirus
  • Virus and malware removal
  • Hardware and software audits and inventory
  • Network reviews and consultations
  • Performance and preventative maintenance reports
  • User management, including adding, removing, and changing
  • IT vendor management
  • Business application support
  • Expert Microsoft 365 support
  • Microsoft 365 complete licensing 
  • Remote access management
  • Email threat and link protection
  • Dark web monitoring 
  • Workstation setup and installation
  • New equipment sourcing, configuration, and installation
  • Extended managed detection & response
  • DNS web filtering

Ready to Get Started?

Our team is here to help. Reach out using the link below.

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